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Travel disrupted by the Middle East situation
We have established a priority phone line (from Monday to Friday) for people to contact us about this specific situation. Call 0508 558 855 (toll free from NZ landlines) or +64 9 914 4100 and press option 2. Notice from Aotea for temporary visa holders in Iran this affected by these travel circumstances.

Checking your visa application status

After you submit your visa application you can find out its status and the timeframes for a decision.

How we make decisions

We check your application and supporting documents to make sure you have sent us everything we need to make a decision.

The time it takes to process your application depends on the visa you apply for, your circumstances and the information you supply with your application. If your application is not complete you may have to wait longer for a decision about your visa.

When you applied, you set up an online account with us. You can log in to find out if we need more information from you and other information about your application's progress.

Note

You do not need to do anything else once you submit your application. We will contact you if we need more information from you.

Logging in to your account

Find the visa that you applied for and use the 'Apply Online' button to log in to your account.

List of visas

For some of our most popular visas, you can also use the log in link at the top of any page on this site and select the type of visa you applied for.

Log in to Immigration Online to check the status of your application.

Log in to your online account to check the progress of your application.

Check your NZeTA status through the NZeTA app or website.

Log in to check your working holiday visa application status.

Check the status of your expression of interest through your online account.

If you applied using a paper form, you will need to contact us to check your application status.