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Travel disrupted by the Middle East situation
We have established a priority phone line (from Monday to Friday) for people to contact us about this specific situation. Call 0508 558 855 (toll free from NZ landlines) or +64 9 914 4100 and press option 2. Notice from Aotea for temporary visa holders in Iran this affected by these travel circumstances.

Privacy statement

This privacy statement applies to the collection, security and use of personal and other information by Immigration New Zealand (INZ).

Privacy statement

This statement covers all information collected or held by INZ, from all sources, and in all formats.

Registered users

When you become a registered user of this website, personal information is collected to manage your account and determine how the website is used.

Collecting information for visas or New Zealand Electronic Travel Authority (NZeTA) requests

When you apply for a visa or request an NZeTA, INZ collects the information you provide, to determine:

  • your identity
  • your eligibility to apply for and get a visa, including whether you can apply for a visa online
  • whether you are eligible for an NZeTA.

The collection of your information is authorised by the Immigration Act 2009 (the Act) and the Immigration Regulations under the Act.

If you do not supply mandatory information for any visa application or NZeTA request, we may not accept it.

Some information is voluntary and helps with processing your visa or NZeTA request.

If you have agreed to act as a sponsor or are supporting your partner to apply for a visa, INZ collects your personal information to determine if you meet the criteria to support a visa applicant.

Storing information

INZ has a legal obligation to protect any information we collect from you. INZ's online services meet national and international security standards to safeguard personal information collected.

INZ has obligations to protect your privacy under the Act and the Privacy Act 2020.